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The Gourmet Pantry - Who We Are:

Welcome to The Gourmet Pantry, the ultimate destination for extraordinary gourmet food and gourmet hampers in Australia. Proudly Australian, we have been delighting the palates of food lovers since our establishment in 2019. Our headquarters nestle in the picturesque coastal town of Torquay, Victoria, from where we serve our nation of foodies.

We believe in the magic of fine food and its power to connect people and create unforgettable experiences. Our extensive range of gourmet delights, sourced from the best local and international producers, stands as a testament to our passion for food and commitment to quality.

Our team of dedicated food enthusiasts works tirelessly to bring you an exciting range of artisanal food products. From easy-to-prepare gourmet meals to our assortment of sweet and salty treats in our Liquorice category, we offer many choices for experienced connoisseurs and those eager to explore unique flavours.

We know the joy of snacking and entertaining, so we’ve filled our Crackers and Biscuits category with scrumptious options. In our Pantry, you will discover an array of culinary essentials that can elevate your dishes and satisfy your cravings. We encourage you to indulge in our Chocolate, Confectionery, and Snacking categories, where the temptation is too good to resist.

With an ethos centred on diversity and inclusion, we cater to different dietary needs by offering an extensive range of delicious gourmet food items tailored to specific requirements. Visit our Vegan Options and Gluten-Free Options to find a wide array of dishes designed just for you.

We have built strong relationships with esteemed brands such as Melbourne Cocoa, Ernest Hillier, Gingerbread Folk, Lakrids by Bülow, La Russolillo, Kangaroo Island Oats, and many more. These partnerships allow us to bring you gourmet meals, crackers, biscuits, condiments, chocolates, confectionery, snacking options, olive oils, vinegar, whole olives, truffle products, fruit pastes, pastry shells, jams, spreads, gift packs, pantry essentials, tea, coffee, hot chocolate, panko crumbs, panettone, gourmet popcorn, macarons, pasta, risotto, stuffing mix, fruit jellies, granola, muesli, and so much more.

Our gourmet food delivery services stretch from the southern tip of Tasmania to the tropical north of Queensland, reaching every home in Melbourne, Sydney, Brisbane, Adelaide, and Perth. We cater to the unique palates of residents in regional centres as well, including Geelong, Townsville, Toowoomba, and Cairns, making gourmet food accessible to all Australians.

As a premier gourmet food retailer, we don’t just stop at delivering delicious meals. We understand the value of gifting and its power to strengthen relationships, spread joy, and show appreciation. That’s why we’ve developed a stunning range of gourmet hampers suitable for every occasion. Our collection of gourmet gift hampers and gourmet baskets is crafted with care, precision, and a whole lot of love. Each hamper is filled with a handpicked selection of fine food and drink from around the world, designed to cater to all tastes.

Our gourmet hampers are a perfect gift choice for various occasions, be it the festive season with Christmas hampers, the joyous Easter celebrations, showing appreciation on Mother’s Day or Father’s Day, or simply to say thank you. From celebrating birthdays and anniversaries to acknowledging a job well done with our corporate offerings, we aim to make every moment memorable.

Our Christmas hampers are particularly popular, offering a unique blend of traditional and exotic gourmet treats. From premium wines to delectable chocolates and festive nibbles to decadent sweets, our hampers capture the spirit of Christmas in every box.

Corporate gifting is just another area where we excel. Our Corporate Gourmet Hampers are an excellent choice to appreciate your team, celebrate milestones, welcome new hires, or show gratitude to your clients. With delivery extending to all corners of Australia, including Darwin, Gold Coast, Canberra, Sunshine Coast, Ballarat, Bendigo, Albury, Wagga Wagga, and Wollongong, we ensure no business misses the opportunity to express appreciation.

The dedication to our craft is visible in our selection process. Our team carefully handpicks every product at The Gourmet Pantry. This meticulous approach ensures that we only stock items that meet our high standards of taste and quality.

Our ordering process is straightforward and customer-friendly. We offer FREE standard delivery Australia-wide on orders over $100, and we also have express delivery options available for those last-minute gifts. We believe gourmet food should be accessible to everyone, and we strive to make it as easy as possible for you to enjoy our gourmet offerings, no matter where you are in Australia.

From a humble start as a small gourmet food provider in 2019, we have grown into a beloved destination for food lovers nationwide. Our journey is a testament to our commitment to providing the finest food, superior service, and customer satisfaction.

The future for The Gourmet Pantry is a culinary journey that knows no bounds. As we look ahead, we’re excited to expand our offerings and reach even more cities across Australia. We continue to explore the world’s best food producers, bringing back the flavours and experiences for our customers.

Whether you’re seeking gourmet hampers for Christmas, Easter, birthdays, or corporate events, we’re your one-stop gourmet shop. Our Mother’s Day, Father’s Day, anniversaries, and thank you hampers are designed to make every occasion special.

At The Gourmet Pantry, every food experience is gourmet. Come and join us on this extraordinary culinary adventure. Relish in the exquisite tastes and flavours we have to offer and find out why we are the go-to destination for gourmet food lovers across Australia. Let us bring the world’s best gourmet experiences to your doorstep, making every occasion and every meal a celebration of life’s finest flavours. Welcome to The Gourmet Pantry - where every food experience is a gourmet adventure!

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Frequently Asked Questions +

What types of food are included in The Gourmet Pantry's food hampers?
Our food hampers are brimming with a wide array of gourmet delights. From succulent fruit pastes, artisan crackers, delectable chocolates, premium olive oils and vinegar to gourmet popcorn and macarons, there's a treat for every palate in our food hampers.

What brands can I expect to find in your gift hampers?
Our gift hampers feature premium products from a wide range of renowned brands like Melbourne Cocoa, Ernest Hillier, Gingerbread Folk, Lakrids by Bülow, La Russolillo, KI Oats and many more. We continually explore and introduce new brands to ensure our customers have the best of the gourmet world.

Do you offer vegan and gluten-free gift hampers?
Yes, at The Gourmet Pantry, we believe that everyone should be able to enjoy our gourmet delights. We offer a range of vegan and gluten-free options that are carefully selected to ensure taste and quality are not compromised.

Do you offer same-day or next-day delivery?
We offer next-day delivery to most metropolitan areas in Australia. Please refer to our delivery information page for more detailed information.

What if the recipient is not home at the time of delivery?
If the recipient is not at home during the delivery, our courier will leave the hamper in a safe place at the delivery address. If a safe place is not available, a pickup card will be left with instructions on how to collect the hamper, or an SMS will be sent to the recipient if they have set up the Australia Post app.

Can I include a personal message with my gift hamper?
Yes, you can include a personal message with your hamper during the checkout process. We will print your message on a complimentary gift card and include it in your gift hamper.

How should the products in the gift hamper be stored?
Most of our products should be stored in a cool, dry place. Some items, like chocolates and certain types of cheese, may require refrigeration. Please refer to the individual product's packaging for specific storage instructions.

Can I return or exchange a gift hamper?
Due to the nature of our products, we do not accept returns or exchanges. However, if there's an issue with your order, don't hesitate to contact us; we'll do our best to make it right.

Are your hampers suitable for corporate gifting?
Absolutely. Our gourmet hampers make excellent corporate gifts. We offer a range of corporate gifting options and can accommodate customisations, making your gift truly unique and reflective of your brand.

Can I track my order?
Yes. Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order and know exactly when it will arrive.

What payment methods do you accept?
We accept Visa, MasterCard, and American Express credit and debit cards. We also accept PayPal, Afterpay, and ZipPay.

Are there any delivery fees?
Standard delivery is FREE Australia-wide on orders over $100. For orders under $100 or express delivery, please refer to our delivery information page for the relevant fees.

Do your hampers come with a warranty or guarantee?
While our hampers don't come with a standard warranty, we stand by the quality of our products. If you're not satisfied with your hamper, contact us immediately, and we'll do our best to resolve the issue.

What are your customer service hours?
Our customer service team is available from 9 am to 5 pm, Monday to Friday.

Can I cancel or modify my order?
Be sure to contact us immediately if you wish to cancel or modify your order. We can accommodate changes if the order has not yet been dispatched.

Do you deliver outside of Australia?
At present, we only deliver within Australia.

Is it possible to place an order over the phone?
Yes, of course! We would love to hear from you. You can place your order over the phone by calling our customer service team on 1300 936 406.

What if my hamper arrives damaged?
If your hamper arrives damaged, be sure to contact us immediately. We will arrange for a replacement to be sent out directly.

Can I add multiple delivery addresses in one order?
Yes, you can specify multiple delivery addresses when placing an order for multiple products.

Are your gift hampers suitable for all occasions?
Our gourmet gift hampers are perfect for all occasions, including birthdays, anniversaries, Christmas, Easter, Mother's Day, Father's Day, and corporate events.

How often do you introduce new hampers or products?
We continuously explore and add new gourmet delights to our range. Stay updated by subscribing to our newsletter or following us on social media.

Do your hampers come in a reusable container?
Yes, our hampers come in high-quality, reusable boxes that can be repurposed after enjoying the goodies inside.

What measures do you take to ensure quality?
All our products are handpicked by our team. We work directly with producers and artisans, ensuring that the products we offer are of the highest quality and meet our stringent standards.

How long can I keep the products in the hamper?
Each product in our hampers comes with a best-before date. We recommend consuming the products before this date for the best experience.

What's the best way to contact you if I have any questions or issues?
You can contact our customer service team via email at suspport@thegourmetpantry.com.au or by phone at 1300 936 406. You can also use the contact form on our website. We strive to respond to all queries as quickly as possible.

What are the essentials for a gourmet food hamper?
A gourmet food hamper should include various high-quality items that complement each other. This could include artisan cheeses, gourmet chocolates, premium olive oil, a bottle of wine, handmade biscuits, and other such delicacies.

How can I personalise a gift hamper?
Personalising a gift hamper can be done by tailoring the contents to the likes and preferences of the recipient. This could involve including their favourite brands, foods or colours, or items that are relevant to their hobbies or interests. You could also add a personalised message or card to add a personal touch. The Gourmet Pantry has over 60 hamper options to choose from, so we are confident that you will find the perfect gift!

What are some ideas for a Christmas gift hamper?
Our Christmas gift hampers include festive items like mince pies, Christmas pudding, gourmet nuts, chocolates, a bottle of sparkling wine, and much more.

Is it cheaper to make a food hamper or buy one?
Ordering a hamper online from a specialised hamper company is often cheaper than making one yourself. Our gourmet gift hampers are designed in a way that the gift box is packed full of gourmet treats so that nothing moves in shipping, and each product perfectly complements the others. Pre-made hampers often benefit from bulk discounts that suppliers offer to businesses, and the cost of these can be lower than if you were to buy each item individually.

What is the etiquette for sending a gift hamper?
When sending a gift hamper, it's essential to consider the preferences and lifestyle of the recipient. Make sure the items included are suitable for them and fit the occasion. Including a personal note or message with the hamper is also a great idea.

How do I choose the right gift hamper?
Choosing the right gift hamper involves considering the occasion, the recipient's tastes and preferences, and your budget. Look for a hamper that has a good selection of items that you know the recipient will enjoy, and that is presented beautifully.

Can I send a gift hamper anonymously?
Yes, you can send a gift hamper anonymously. However, it's a good idea to let the recipient know that a surprise is on the way, to ensure they're home to receive it. You can choose to keep your identity a secret in the card or note included with the hamper.

How far in advance should I order a gift hamper?
If you're ordering a gift hamper online, ordering at least a week in advance is best to account for delivery times. During busy periods like Christmas, ordering even further in advance is advisable.

How do I choose a hamper for a corporate gift?
When choosing a hamper for a corporate gift, consider the message you want to convey and the recipient's tastes. A hamper with a selection of high-quality gourmet items is often a safe choice. Ensure the presentation is professional, and includes a message of appreciation.

What are some ideas for a vegan gift hamper?
Our vegan gift hamper includes a range of plant-based goodies, such as vegan chocolates, nuts and seeds, vegan wine, and other vegan treats. Subject to change to availability, so browse the currently available range here.

What are some ideas for a gluten-free gift hamper?
Our gluten-free hamper includes a range of treats like chocolates, sweets, snacks, and other gluten-free goodies. Subject to change to availability, so browse the currently available range here.

Our Commitment to First Nations Communities & the Tastes of Country Range:

The Gourmet Pantry is exceptionally proud to introduce our newest range, the Tastes of Country – Indigenous Hamper Range. This extraordinary collection of gift hampers is a celebration of Indigenous Australian culture and a showcase of the fantastic gourmet products produced by 100% Aboriginal Owned Businesses across the nation.

The Tastes of Country hamper range provides a unique gastronomic experience, combining the rich, unique flavours of native Australian foods and botanicals. These flavours have been sourced, harvested, and brought to life by the skilled hands of First Nations producers, a testament to the rich, diverse Indigenous cultures spanning Australia's vast landscape.

As a company, The Gourmet Pantry believes that engaging with Indigenous businesses as sovereign entities is crucial. Recognising and respecting the individual, culturally-rooted business practices derived from their knowledge of Country is at the core of our partnerships. Every relationship we forge is unique, grounded in respect for their deep connection with their ancestral lands.

When you select a hamper from our Tastes of Country range, you're not just purchasing a delightful collection of gourmet foods. You're also supporting entrepreneurial Aboriginal and Torres Strait Islander businesses who share our commitment to building Indigenous wealth and strengthening the economic foundations of their communities.

With each hamper purchased from the Tastes of Country range, a contribution is made to a Sovereign Wealth Fund. This fund is designed to support Indigenous economic development and ensure a financial return to the communities from which the products have been sourced and created.

A glimpse into the Tastes of Country range reveals an array of delicious offerings, including:

- Uncle Charlie's: Every mouthful of Uncle Charlie’s popcorn is an immersion into the oldest living cultures of collecting bush tucker, storytelling, sustainability and care for the land. Taste the carefully sourced native foods and botanicals and experience trade relationships that have been nurtured for over 80,000 years.

- Mt Yengo Wines: Mt Yengo endeavours to fuse First Nations' values with the innovation and quality of our newest inhabitants. Each bottle carries a message of cultural understanding, diversity and reconciliation, which we hope you will embrace.

- Indigiearth: A wholly Aboriginal-owned business, Indigiearth sources native Australian ingredients from Aboriginal communities across Australia, respecting and preserving Mother Earth through traditional land management practices.

- DreamTime Tuka: The ingredients of DreamTime Tuka snacks have been grown on this land for over 60,000 years. Founded by proud Wiradjuri man, Aboriginal Elder and entrepreneur Herb Smith, the company’s vision is to bring people together through good food and good stories.

- Knowledge Water: Sustainably sourced from a rainforest spring in Mandjawuy, Northern Territory, Knowledge Water is a majority-Indigenous-owned business supporting jobs and education on their homeland.

- The Unexpected Guest: Committed to supporting the Australian Organic Industry, The Unexpected Guest produces a combination of sustainable, organic, wholesome, clean and healthy foods.

- Sobah: Sobah encourages socialising sober with its non-alcoholic craft beer range. This purpose-led business promotes First Nations' culture, arts, language, and history while ethically sourcing its ingredients.

- Beachtree Distilling: Beachtree Distilling combines traditional methods with ethical and sustainable practices to craft world-class spirits, using aromatic native botanicals.

- Mabu Mabu: Mabu Mabu's 'Kara Meta' pantry range, meaning 'my home' in the Meriam People's language, offers hand-made teas, spices, and sauces with Indigenous and tropical flavours.

Furthermore, we are proud to work with Supply Nation, which connects over 3,800 verified Indigenous businesses with more than 600 paid corporate, government, and not-for-profit members across every state and territory.

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At The Gourmet Pantry, we deeply understand the integral relationship between people and land, a connection that First Nation peoples have long cultivated, respected, and protected. As we journey forward in our business endeavours, we continually remind ourselves of our place within this ancient and complex system.

It is with great respect and humility that we acknowledge the Wadawurrung language group, the traditional custodians of the land where our office stands. The Wadawurrung people's deep-rooted cultural and spiritual connection to the land, water, and community is an example we aspire to emulate in our business practices and personal interactions.

This land, beneath our feet and stretching out before us, pulsates with stories of ancestral beings, sacred rituals, and a timeless cycle of life, death, and rebirth. Embedded in every rock, tree, river, and mountain, these stories have been diligently preserved and passed down through generations by the Wadawurrung Elders. We honour and appreciate their continuous stewardship of this beautiful land.

In this journey of understanding and appreciating Indigenous cultures, we extend our heartfelt gratitude to the Wadawurrung Elders, past and present, for their wisdom, resilience, and unwavering love for their heritage. We admire the way they have safeguarded the sacred, nurturing the earth, waters, and skies with a gentle yet firm hand, ensuring the vitality of their cultural legacy.

As an organisation, we also extend our respect and recognition to all Indigenous nations across Australia. We acknowledge the diversity of cultures, languages, and histories, each of which has a unique relationship with their Country, an intricate network of fully sustainable ecosystems delicately maintained for tens of thousands of years.

As we consider the visitors to our website, each from a distinct piece of land with its own First Nations custodians, we also acknowledge and honour these traditional owners. We encourage our customers to recognise and appreciate the traditional custodians of the land on which they stand, fostering a more profound connection with the environment and our shared history.

We remember, too, that sovereignty was never ceded. This acknowledgment is more than words; it is a reminder of the ongoing fight for rights, respect, and recognition for Indigenous people. It is a testament to the strength, courage, and resilience of Indigenous communities in defending their lands, cultures, and identities.

The Gourmet Pantry believes in paying tribute through action, too. That's why our Tastes of Country hamper range doesn't just acknowledge; it supports. Through our partnership with Indigenous suppliers, we strive to contribute to their economic development and cultural preservation.

As we celebrate the rich tapestry of Indigenous cultures through our Tastes of Country range, we remember that this always was, and always will be, Aboriginal land. We extend our sincere thanks to the Indigenous communities who have carefully and lovingly cared for this Country since time immemorial. Our journey towards a deeper understanding and appreciation of Indigenous cultures and their rich heritage continues, and we invite our customers to join us on this meaningful journey.

t 1300 936 406 The Gourmet Pantry

Wadawurrung Country,
2 Sawmills Way, Torquay, 3228,
Victoria, Australia.

t 1300 936 406 The Gourmet Pantry

Need a hand? Give us a call!

Our support team is available
during business hours, Mon-Fri

1300 936 406

The Gourmet Pantry acknowledges the people of the Wadawurrung language group, the owners of the land we opperate upon.

We acknowledge their continued connection and contribution to; land, water and community, and pay our respects to Elders; past, present, and emerging. Sovereignty was never ceded; this always was, always will be, Aboriginal land.

The Gourmet Pantry Liquor License

WARNING Under the Liquor Control Reform Act 1998 it is an offence:

To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)
For a person under the age of 18 years to purchase or receive liquor. (Penalty exceeds $700)

Licence No.: 36303074

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